We collect personal data that you voluntarily provide through our contact forms, including your name, email address, phone number, and any message content. Additionally, we automatically collect technical data such as your IP address, browser type, device information, and usage analytics through cookies and similar tracking technologies. This data is used solely for the purpose of responding to your inquiries, improving our website functionality, and ensuring compliance with legal obligations under Section 36 of the Fisheries Act and related industrial effluent control standards.

Your personal data is processed to facilitate communication regarding our hydrotechnical engineering services, including project consultations, compliance audits, and regulatory reporting. We may use aggregated, anonymized analytics data to evaluate website performance and user engagement. Your data will not be used for automated decision-making or profiling. We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law.

We do not sell, trade, or otherwise transfer your personal data to third parties without your explicit consent, except as necessary to operate our website and services. This may include sharing with trusted service providers such as web hosting platforms, analytics providers (e.g., Google Analytics), email delivery services, and CRM systems. These third parties are contractually obligated to maintain the confidentiality and security of your data. We may also disclose information if required by law, such as in response to a court order or regulatory request from Environment and Climate Change Canada.

Our website uses cookies and similar tracking technologies to enhance user experience, analyze site traffic, and understand user behavior. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of the site. We use session cookies for essential functionality and persistent cookies for analytics purposes. Detailed information about the specific cookies we use is available upon request.

Under applicable privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and, where relevant, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA), you have the right to access, correct, delete, or port your personal data. You may also withdraw consent to data processing at any time, subject to legal or contractual restrictions. To exercise these rights, please contact us using the information below. We will respond to your request within the timeframe required by law.

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security audits. Your data is retained for the duration necessary to fulfill the purposes described in this policy, or as required by Canadian federal regulations. After that period, your data will be securely deleted or anonymized.

This website and its content are provided for informational purposes only. We do not make false, misleading, or deceptive claims regarding our services, regulatory compliance, or affiliations. Any endorsements, testimonials, or case studies presented are genuine and reflect actual client engagements. We do not represent any government agency or regulatory body. No guarantee of specific outcomes, including regulatory approval or avoidance of enforcement actions, is implied or stated. Users are encouraged to verify all information independently and consult qualified legal or engineering professionals for specific advice.

For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at: Address: 74479 Laurie Place Apt. 627; Phone: 174-252-5674; Email: info@smfspecialist.com. This policy was last updated on January 1, 2025.